Your brand is represented by both intangible elements – promise, perception, expectation, and persona – as well as tangible elements – logo, messaging, packaging, etc. These elements must work together to consistently communicate your brand.
WEBSITE DESIGN & DEVELOPMENT
Your website is often the very first place a potential customer discovers your business and finds out the who, what, where, and when about your business. Does it successfully present your brand? Does it inform, attract, and inspire visitors to action?
Everything you put out there needs to reinforce your brand – your logo, business cards and stationery, product packaging, social media (memes), annual reports, videos, and presentation graphics. A misstep with any of these elements could quite possibly turn customers away.
Social media has become the biggest doorway to promoting your business and its products/services. Having a strong, consistent presence in social media helps with position in search while providing an excellent method for customer interaction and support.
In today’s increasingly busy world it’s improbable or too expensive for a business to have a customer service agent available 24/7 for live chat. Utilizing bots, both on-site and in Messenger, can really help answer your visitor’s typical questions, gain subscribers, and even close deals!
Learn more about our chatbot services for your business.